Apply by: October 23, 2024

BC Financial Services Authority is hiring a Director Stakeholder Engagement

BC Financial Services Authority (“BCFSA”) helps to protect British Columbians during the biggest financial decisions in their lives. We regulate B.C. ’s financial services sector, including credit unions, real estate licensees, registered pension plans, insurance and trust companies and mortgage brokers. Through modern, effective and efficient oversight, BCFSA protects consumers by impartially setting and enforcing standards across the entire sector ensuring the prosperity of the province. BCFSA is an equal opportunity employer and welcomes applications from all groups. This includes Indigenous Peoples, women, visible minorities, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at BCFSA.

We recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive and collaborative work environment. To achieve this, we are committed to:
•    Hiring team members who represent the population we serve;
•    Removing barriers that may prevent equitable employment; and
•    Supporting respectful work environments where everyone feels included and able to produce excellent results.

BCFSA is proud to be Great Place to Work Certified™. This is based on direct feedback from our Team Members. Our organization has also been selected as one of BC's Top Employers (2024) in recognition of our competitive compensation, work-life balance, and progressive programs. 

WHAT WE OFFER:
When you join us, you become part of a high-performing team. Here, each Team Member can bring their unique talent to make outstanding contributions as we work towards the common goal of protecting British Columbians during the most important financial transactions in their lives. We offer:

• Healthy living and work-life balance 
• Comprehensive health and wellness benefits plan 
• Opportunities for personal and professional development
• Competitive compensation 
• A challenging and engaging team environment
• Defined benefits pension plan which provides guaranteed income for life
• Flexible work arrangement for eligible positions
• Our team members enjoy the flexibility of a hybrid work model. They can choose every day where they want to work to be the most effective, from the comfort of their home to our beautiful office in downtown Vancouver. (Eligibility may vary, depending on position).

SUMMARY
The position is responsible for the development, implementation, and evaluation of the stakeholder engagement strategy and delivery of initiatives. 

ACCOUNTABILITIES 

• Develops and implements an enterprise-wide stakeholder engagement strategy that fosters understanding, seeks feedback on BCFSA guidance, and sets expectations with external stakeholders to build awareness, enhance transparency, and advance BCFSA’s mandate. 
• Advances equity, diversity, and inclusion in the stakeholder engagement strategy and initiatives to support and inform regulatory programs and services.
• Leads projects and manages initiatives to support engagement strategies, securing resources to achieve stakeholder relationship goals. 
• Manages expectations through the prudent balancing of needs and developing mutually acceptable and feasible solutions. 
• Directs planning and execution of external events relating to regulatory initiatives including policy and legislative changes, industry and public consultations, and program developments. 
• Identify opportunities, challenges, and emerging issues; work with leadership to plan and execute appropriate strategies and messaging to support BCFSA‘s mandate. 
• Develop and maintain effective relationships with key stakeholders including government, taking a proactive and strategic approach to stakeholder relations and issues management. 
• Leads and/or participates in strategic and operational planning and reporting to contribute to BCFSA’s core values and mandate. 
• Develops success criteria and establishes monitoring and measurement processes and practices to evaluate the outcomes of engagement activities and identify opportunities for future improvement.
• Directs the development of operational/corporate policies and procedures, performance standards and service levels with the goal of continuous improvement. 
• Manages and controls a budget and makes fiscally responsible decisions.
• Provides supervision, coaching, and mentorship to allow Team Members to achieve their full potential.

JOB REQUIREMENTS 

• Experience supervising employees. 
• Comprehensive knowledge of stakeholder engagement and issues management. 
• Experience applying equity, diversity and inclusive practices to gain an understand stakeholder’s interests and priorities. 
• Exceptional collaboration, communication, facilitation, presentation, and interpersonal skills. 
• Experience managing complex, politically sensitive, and urgent issues. 
• Proficient in developing strategies and implementing workplans related to stakeholder engagement and brand management. 
• Experience leading change and anticipating future needs. 
• Experience with negotiation and conflict resolution. 

EDUCATION

• Degree in Communications or Public Relations with significant experience developing stakeholder relationships, or an equivalent combination of education and experience.

PROVISOS
Candidates must be eligible to work in Canada and living in British Columbia or intent to settle in the province. Internal candidates are kindly requested to use their BCFSA email address when applying for this position. This will help us identify and streamline the internal application process.

Hiring Process Accommodation
BCFSA wants to ensure every job applicant is treated fairly and with respect and encourages applications from all candidates, including those with diverse abilities. We welcome you to inform us confidentially if you may require any special support in the application process, including disability accommodation, in order to participate fully in our recruitment experience. Email us at careers@bcfsa.ca to notify us of any needs related to your job application.

To apply and learn more visit: https://careers.bcfsa.ca/job/Vancouver-Director-Stakeholder-Engagement-Brit-V6C-2T8/585429217/