Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

 Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This course is delivered in-person in Halifax, NS. This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

Prerequisite:

Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Cost:

$875.00 + applicable tax

Our Licensed Trainers:

Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course conclusion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time

Prerequisite:

Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Cost:

$795.00 + applicable tax - - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Register Now!

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' of experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Our Licensed Trainers:

Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

Patricia Quinn-Nichols is a seasoned professional with over 20 years of experience (16 yrs in municipal government) leading or supporting diverse community-focused initiatives. Known for her ability to navigate complexity and align diverse stakeholder interests, Patricia consistently delivers results on high-profile projects with defined timelines. Her values-driven leadership is rooted in integrity, inclusiveness, and collaboration. Patricia’s deep understanding of the significance of meaningful engagement and the critical role people play in shaping decisions, actions, and outcomes has been central to her success in achieving positive, lasting results.

Engagement Review: An Approach for Building Public Trust in Engagement

Join Shannon Gordon and Cheeying Ho from WCS Engagement + Planning for an interactive one-hour webinar that will help you step back from the day to day of delivering engagement and asses what’s working, what’s not, and what if. This session is essential for local government officials and engagement practitioners looking to objectively evaluate and refresh their public engagement practices, taking trends, best practices, and community expectations and preferences into consideration. Don’t miss your chance to enhance your skills and contribute to building stronger community relationships.

What You Will Learn:

Discover a practical approach to assessing your engagement efforts, ensuring they align with policies, best practices, and public expectations. This webinar will be enriched with real-world examples that highlight effective strategies. Learn how to conduct an in-depth review of your organization’s engagement policies and practices to uncover strengths and areas for improvement. We’ll illustrate this with case studies from Whistler, showcasing how such reviews can bolster organizational transparency and enhance community trust.

Time Zones

• 01:00 pm - 02:15 pm Eastern
• 12:00 pm - 01:15 pm Central
• 11:00 pm - 12:15 pm Mountain
• 10:00 am - 11:15 am Pacific

About the presenters:

Shannon Gordon, WCS Engagement + Planning

Shannon designs and facilitates highly effective planning processes that bring people together and enable strategic thinking, clear direction, and more cohesive teams. Shannon has worked in the field of community planning, public engagement, and facilitation since 1996, assisting over 40 local government, non-profit and corporate clients. She has taken the IAP2 public participation certification program and is an IAP2 member.

Cheeying Ho, WCS Engagement + Planning

Cheeying has over 25 years of experience in community planning, engagement, and sustainability. She provides strategic planning, creative process design, facilitation, and engagement for local and band governments, and non-profit organizations. She has created and launched a number of programs including the Social Venture Challenge program, the Indigenous Tourism Startup Program, and a regional food sustainability project. Previously, Cheeying was the founding Executive Director of Smart Growth BC. She is an Associate with the SFU Centre for Dialogue.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

There is no prerequisite.

Our Licensed Trainer:

Tracey Ehl (CP3) brings groups together to explore ideas, opportunities and issues.  She approaches public participation as a learning process, for everyone.  This is based on a belief that individual and collective learning hold great potential for positive, transformative change. 

Tracey has over two decades of professional experience in facilitation, public and stakeholder engagement, environmental communications and environmental and strategic planning.  Tracey’s energetic and attentive style has assisted communities locally and internationally to develop supported, realistic solutions and achieve shared goals. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, wastewater infrastructure, and community development.  Within these projects, Tracey has designed, led and documented hundreds of events and processes to meet the unique needs of each client and the affected stakeholder groups, while managing controversy, outrage and budget limitations, multiple agendas and influences beyond the project.

Shawn Bravender (CP3) has over 20 years of experience, Shawn has led the design and implementation of meaningful engagement outcomes for effective decision-making for many multi-disciplinary projects such as active modes, municipal and regional planning, transportation, parks and recreation, and community building.

With experience in leading teams and planning engagement projects from the high-level to the fine grained, Shawn understands a project needs a strong technical foundation as well as community support to succeed. Much of his work has included dealing with emotional dysregulation and outrage.

Shawn is a skilled facilitator, an engaging public speaker, and is passionate about training and coaching. His well-rounded approach and ability combine communications, planning, engineering, and community engagement that instills confidence in clients and results in successful projects. He believes the most effective facilitation of strong emotion and high passion starts long before the session commences, through the careful and comprehensive design of the process, approaches, and implementation

Bundle Discount & Early Bird Discount Available for this Package!

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement. 

IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses, hosted by IAP2 Canada:

Note: Members must be logged in to access member pricing

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts, and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a six-hour, trainer-led Engage Delaney virtual course. Zoom and Google Suites (digital workbook used for exercises and provided at completion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are two, three-hour sessions over two consecutive days. Each daily session runs 9:30 – 12:30 p.m. Pacific Time; 12:30 – 3:30 p.m. Eastern Time

Prerequisite:

There is no prerequisite.

Cost:

$395.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Register Now!

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/

IAP2 Canada’s Indigenous Engagement Community of Practice (CoP) is building a community of P2 practitioners and members of Indigenous communities who are committed to advancing meaningful engagement with Indigenous Peoples in Canada.

The CoP brings together 20 to 30 like-minded P2 practitioners and community members every few months to share stories, challenges, opportunities, and wisdom with each other and invited guests from Indigenous communities and organizations. CoP members are also contributors to IAP2 Canada’s Indigenous Inclusion Action Plan, which outlines how we will advance Indigenous inclusion within IAP2 Canada as an organization and within the practice of P2 in Canada.

Become a Community of Practice Indigenous Engagement Member

As a Community of Practice (CoP) member, you are part of a group who share experiences, challenges and opportunities related to meaningful Indigenous engagement in Canada. In addition to this, you may take a leadership role on specific deliverables from the IAP2 Canada Board to advance meaningful engagement with Indigenous Peoples in Canada.

Diversity, Equity and Inclusion (DEI) in P2/engagement is a Level 2 course which will enhance practitioners’ understanding of key DEI concepts and their relevance to P2/engagement.

The course will help participants identify power imbalances and other barriers to inclusive and equitable engagement. Participants will have the opportunity to develop an Equity Lens for P2/engagement which they can apply to the planning, design and implementation of P2/engagement processes.

Cancellation and Refund Policy

Special Offer: Unlock your IAP2 Canada Individual Membership for free when you register for this course! Just email us at info@iap2canada.ca after signing up, and we’ll get your membership set up so you can start enjoying the benefits right away. Don’t miss out—join our community today!

Course Objectives:

By the end of this course, participants will be able to:

• Identify the impacts of exclusion and inequity on P2/engagement processes and decision making
• Enhance understanding of the terms diversity, equity and inclusion relative to P2/engagement
• Explore how individual biases and stereotypes become embedded in systems and lead to systemic discrimination and marginalisation
• Critically reflect on how practitioner identities and social location might impact P2/engagement
• Reflect on concepts of power, privilege and intersectionality and their relevance to designing and implementing P2/engagement
• Identify strategies for decolonising P2/engagement
• Develop and apply an Equity Lens for P2/engagement

Target Audience:

Participants working in P2/engagement who already have some basic experience and/or understanding of DEI

Level 2 practitioners, those:

• leading the planning and implementation of P2/engagement processes.
• managing teams and planning operations where there is some risk and complexity.
• managing key relationships for the P2/engagement processes, be able to troubleshoot, fix problems and implement change in processes as they are needed.
• Working as a consultant in the sector leading the P2/engagement processes

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

Fundamental in P2 and Engagement or any course from the previous IAP2 Foundations program.

Our Licensed Trainer:

Tannis Topolnisky, CP3 over 20 years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011. She has worked in a variety of areas such as legislation, policy and program development, health, contaminated sites, heritage conservation, municipal budgeting, land use planning, affordable housing, education and more. Tannis has diverse experience engaging communities, interest groups, non-government organizations, professional and industry associations, academics, patient groups and Indigenous peoples. She often finds herself planning and facilitating projects where there are potential impacts to health, livelihood, relationships, community and quality of life.

Prérequis pour "Planifier la participation et la mobilisation publique", et pour "Appliquer les méthodes" (pour les praticiens de niveau 1) - Certificat de l'AIP2 Canada en participation publique. En Savoir plus.

Ce cours met l'accent sur la compréhension et l'application des pratiques de participation publique (P2) significative et efficace. La formation explore les principes, les concepts et les meilleures pratiques, ainsi que la manière de concevoir et d'appliquer ces connaissances à votre travail de participation et de mobilisation du public.

Inscriptions: Veuillez communiquer directement avec le formateur, Hugo Mimee, CP3, à l’adresse suivante : hugo@participationpublique.ca.

Inscrivez-vous maintenant

Objectifs du cours: 

À la fin de ce cours, les participants seront en mesure de :

• Définir la participation publique ainsi que les termes connexes et ce qui la rend unique.
• Identifier ce qui rend la participation publique significative.
• Réfléchir aux avantages, aux risques et aux mythes liés à la participation publique.
• Identifier et discuter des cinq fondements de l'AIP2 dans leur application au travail de participation publique.
• Identifier le rôle joué par les valeurs (sept valeurs essentielles) dans le travail de participation publique, ainsi que les attributs de leadership qui les serviront dans leur pratique.
• Comprendre le Spectrum de la participation publique de l'AIP2 et la justification de l'intensification croissante en fonction de l'impact des décisions.
• Réfléchir sur et appliquer des actions et des capacités de leadership éthiques aux situations de participation publique.
• Appliquer le modèle de profil de participation publique et explorer la mobilisation dirigée par l'organisation et dirigée par la communauté, ainsi que son impact sur le processus de participation.
• Réfléchir sur et appliquer les principes de l'équité, de la diversité et de l'inclusion, et explorer le rôle du pouvoir et de l'influence, ainsi que leurs impacts sur l'approche de la participation publique.
• Appliquer le Spectrum de l'AIP2 aux situations de participation publique.
• Explorer le cadre de pratique (conception, planification, mise en œuvre, apprentissage) en tant qu'outil pour une planification et un processus efficaces, et évaluer la qualité du processus.

Public cible : 

• Nouveaux praticiens commençant leur parcours en participation publique.
• Toute personne travaillant dans le domaine ou un domaine connexe qui souhaite comprendre et appliquer les fondements de la pratique significative et efficace de la participation publique.

Modalité de cours :

En personne à Montréal

Prérequis :

Il n'y a pas de prérequis.

Coût : 350$ + taxes

Formateur:

Hugo Mimee, CP3, Professionnel de la participation publique, a une solide expérience de 25 ans en participation citoyenne, en consultation publique, en relations avec les communautés et en animation et facilitation de rencontres. Il travaille notamment dans des contextes difficiles et s’intéresse particulièrement à l’intégration sociale des projets dans leurs communautés d’accueil. Il a obtenu en 2020 la certification professionnelle canadienne en participation publique (CP3). Hugo est également formateur accrédité en participation publique pour l’Association internationale en participation publique (IAP2).

Hugo amène les gens à collaborer dans différents types de projets (environnement, milieux naturels, transport, transport actif, urbanisme et aménagement du territoire, développement régional, énergie, sports et loisirs, culture) et a animé des centaines de rencontres publiques, ateliers participatifs, groupes de travail et comités autant pour Hydro-Québec qu’avec son entreprise. Il est président fondateur de Table ronde Participation publique, un collaboratif de travailleuses et travailleurs autonomes.

Hugo est également enseignant à l’Université de Sherbrooke à la maîtrise en environnement et à l’Université du Québec à Montréal à la maîtrise en gestion de projets. Il a complété récemment un mandat de plus 15 ans sur le conseil d’administration de Connexion nature et il est membre de l’Ordre des urbanistes du Québec.

Hugo aide les gens à mieux communiquer, à bien se comprendre et à trouver ensemble des solutions!

Table ronde Participation publique

hugo@participationpublique.ca

Young Professionals Community of Practice (YP CoP): Post-Disaster Public Participation in the Digital Age

Disasters are times of information deficit and mass media misrepresentations. While mainstream media reports on crisis situations, it often ignores perspectives and the lived experiences of minority populations. This creates biased knowledge for government and the general public about the events before, during, immediately following, and long after the disaster. As new technologies become more accessible, it is easier for people to share media that reaches new audiences and serves diverse purposes.

We invite you to join the YP CoP for a special research talk with Dr. Aditi Mehta to discuss how residents of post-Katrina New Orleans (2005) and post-Sandy New York City (2012) used new digital technologies to inform, investigate, and incite.

Speaker Bio

Aditi Mehta is an Assistant Professor of Urban Studies at the University of Toronto. Her research sits at the intersection of community development, environmental justice, and media studies. Aditi investigates how people produce and disseminate knowledge about environmental disasters and urban crisis through new media tools to influence policy in their neighborhoods. Her research has been published in the Journal of Planning Education and Research, the Journal of Urban Affairs, and the Journal of Policy Analysis and Management. Aditi completed her PhD at MIT in Urban Studies and Planning.

Become a Young Professionals Community of Practice Member!

As a CoP YPN member you will have an interest in P2. You will be a part of a group who share experiences, challenges and opportunities related to meaningful engagement in Canada and the USA. Please consult the CoP YPN Description (2021).

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

Learn more

Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

Learn more

Our Licensed Trainer:

Tracey Ehl brings groups together to explore ideas, opportunities and issues.  She approaches public participation as a learning process, for everyone.  This is based on a belief that individual and collective learning hold great potential for positive, transformative change. 

Tracey has over two decades of professional experience in facilitation, public and stakeholder engagement, environmental communications and environmental and strategic planning.  Tracey’s energetic and attentive style has assisted communities locally and internationally to develop supported, realistic solutions and achieve shared goals. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, wastewater infrastructure, and community development.  Within these projects, Tracey has designed, led and documented hundreds of events and processes to meet the unique needs of each client and the affected stakeholder groups, while managing controversy, outrage and budget limitations, multiple agendas and influences beyond the project.

Shawn Bravender (CP3) has over 20 years of experience, Shawn has led the design and implementation of meaningful engagement outcomes for effective decision-making for many multi-disciplinary projects such as active modes, municipal and regional planning, transportation, parks and recreation, and community building.

With experience in leading teams and planning engagement projects from the high-level to the fine grained, Shawn understands a project needs a strong technical foundation as well as community support to succeed. Much of his work has included dealing with emotional dysregulation and outrage.

Shawn is a skilled facilitator, an engaging public speaker, and is passionate about training and coaching. His well-rounded approach and ability combine communications, planning, engineering, and community engagement that instills confidence in clients and results in successful projects. He believes the most effective facilitation of strong emotion and high passion starts long before the session commences, through the careful and comprehensive design of the process, approaches, and implementation

NATIONAL Public Relations Case Study Webinar Series: Public Participation as a Tool for Better Airport Planning

In the context of continuous growth in air traffic and rapid technological advancements, ADM Aéroports de Montréal must anticipate future needs to ensure efficient and sustainable airport infrastructure. Updating its master plans for the 2023-2043 period is a crucial step in this process.

These master plans aim to define the strategic directions that will guide the development of airport infrastructures over the next two decades, taking into account not only economic and environmental imperatives, but also societal expectations.

In this webinar, experts from NATIONAL Public Relations will present the methodological framework adopted by ADM Aéroports de Montréal to conduct an extensive consultation process with its stakeholders and the general public. They will highlight how these exchanges influenced the drafting of the master plans, as well as the importance of adopting a collaborative approach to address the complex challenges that the Canadian airport sector faces.

Learning Outcomes

• Public participation methods used in a regulated, multi-stakeholder context.

• Managing stakeholder expectations, demands and priorities.
• Key takeaways on best practices and potential pitfalls.

Time Zones

• 01:00 pm - 02:15 pm Eastern
• 12:00 pm - 01:15 pm Central
• 11:00 pm - 12:15 pm Mountain
• 10:00 am - 11:15 am Pacific

About the presenters:

Vincent Gagnon

Director, Social Acceptability and Engagement

Leader of the social acceptability practice

Montreal office

Vincent has been with NATIONAL for over six years and has nearly 10 years' experience in journalism, communications and public affairs. He has worked on several large-scale projects for corporate and financial clients, as well as governmental and non-profit organizations.

Vincent holds a Certificate in Public Participation from the International Association of Public Participation (IAP2). He supports his clients with their social acceptability, public participation, crisis management, as well as media and social media training needs. He frequently works on communication plans and other documents related to strategic announcements. He also excels at building strong relationships with his clients, their partners and stakeholders.

Perfectly bilingual, he is known as a good public speaker and a communicator. Vincent often facilitates and moderates public consultations and focus groups on behalf of several municipalities, as well as public and private clients.

Vincent graduated from Concordia University with a BA in journalism, multiplatform specialization. His passion for sports led him to work in this field for a few years as a radio journalist and play-by-play announcer for hockey games.

Vincent sits on the boards of directors of the Chamber of commerce of Trois-Rivières (CCI3R), Innovation and Economic Development Trois-Rivières (IDÉ) and the Trois-Rivières durable Foundation. He also completed three terms as a board member of a sports federation in Quebec and acted as a mentor for Concordia University's delegation at the Communication Games.

Hugo Morissette

Senior Director, Public Affairs, Transportation and Mobility

Known for being a team player, Hugo calls for customized solutions in his analysis and proposals to clients. His diversified experience in political offices, communications, human resources, agriculture, transportation and retail provides him with concrete understanding of sector-specific needs and vocabulary.

He typically proposes pragmatic and rigorous solutions, taking into account the full range of stakeholders involved as well as the technical and political realities of any situation. Clients appreciate simple, effective and concrete actions.

His network has grown in recent years, especially in the municipal sector, where he worked for almost 10 years as, notably, chief of staff to the mayor of Montreal. He has served mandates in provincial and municipal government relations as well as in social acceptability in the fields of real estate, transportation services, agriculture, energy and infrastructure. He also led public consultation sessions in several municipalities.

Member of the Ordre des conseillers en ressources humaines agréés du Québec (Quebec Order of Certified Human Resources Professionals), Hugo holds a Bachelor of Arts degree in political science and a Master of Human Resources Management. He has been involved on several boards of directors, including, currently, the Information and Referral Centre of Greater Montreal and The Quebec Bar Foundation.

Série de webinaires d'étude de cas du Cabinet de relations publiques NATIONAL : La participation publique au service d'une meilleure planification aéroportuaire

Dans un contexte de croissance continue du trafic aérien et d'évolution rapide des technologies, ADM Aéroports de Montréal se doit d'anticiper les besoins futurs pour garantir une infrastructure aéroportuaire efficace et durable.

La mise à jour des plans directeurs pour la période 2023-2043 constitue une étape cruciale dans cette démarche. Ces plans directeurs visent à définir les orientations stratégiques qui guideront le développement des infrastructures aéroportuaires au cours des deux prochaines décennies, en tenant compte non seulement des impératifs économiques et environnementaux, mais aussi des attentes sociétales. 

Dans ce webinaire, des experts du Cabinet de relations publiques NATIONAL vont présenter le cadre méthodologique adopté par ADM Aéroports de Montréal pour mener un vaste processus de consultation auprès de ses parties prenantes et du grand public. Ils mettront aussi en lumière comment ces échanges ont influencé la rédaction des plans directeurs, en plus de souligner l'importance d’adopter une approche collaborative pour relever les défis complexes auxquels fait face le secteur aéroportuaire canadien.

Apprentissages

• Méthodes de participation publiques utilisées dans un contexte réglementé et comprenant de nombreuses parties prenantes.
• Gestion des attentes, des demandes et des priorités des parties prenantes.
• Constats sur les meilleures pratiques et les pièges à éviter.

Time Zones

• 01:00 pm - 02:15 pm Eastern
• 12:00 pm - 01:15 pm Central
• 11:00 pm - 12:15 pm Mountain
• 10:00 am - 11:15 am Pacific

About the presenters:

Vincent Gagnon

Directeur, Acceptabilité sociale et mobilisation

Leader de la pratique d’acceptabilité sociale

Bureau de Montréal

En poste chez NATIONAL depuis près de sept ans et détenant 10 ans d’expérience en journalisme, communications et affaires publiques, Vincent collabore à plusieurs projets de grande envergure auprès de clients corporatifs, institutionnels et associatifs.

Détenteur du Certificat en participation publique de l'Association internationale pour la participation publique (AIP2), Vincent accompagne ses clients au quotidien avec leurs besoins en acceptabilité sociale, en participation publique, en gestion de crise, en stratégie de communication, ainsi qu'en formations médias et médias sociaux. Il rédige aussi fréquemment des plans de communication et d’autres documents stratégiques.

Parfaitement bilingue et reconnu comme un excellent orateur, Vincent agit comme animateur et modérateur lors de consultations publiques, de groupes de discussion et d’autres dossiers complexes pour le compte de plusieurs municipalités, ainsi que de clients publics et privés.

Vincent est titulaire d’un baccalauréat de l’Université Concordia en journalisme, spécialisation multiplateforme. Il a œuvré dans ce domaine notamment comme journaliste, chroniqueur et descripteur de matchs de hockey à la radio.

Vincent siège au conseil d'administration de la Chambre de commerce et d'industries de Trois-Rivières, d'Innovation et développement économique Trois-Rivières, et à celui de la Fondation Trois-Rivières durable. Il a également siégé sur le CA d'une fédération sportive québécoise pendant plus de trois ans, en plus de mentorer la délégation de l'Université Concordia aux Jeux de la communication.

Hugo Morissette

Directeur principal, Affaires publiques, transport et mobilité

Joueur d’équipe reconnu, Hugo privilégie dans son analyse et ses propositions des solutions sur mesure pour la clientèle. Son expérience variée dans les cabinets politiques, en communication, en ressources humaines, en transport et en commerce de détail lui confère une compréhension concrète des besoins et du vocabulaire de plusieurs secteurs.

Ayant œuvré plus de 10 ans comme conseiller politique et chef de cabinet à la Ville de Montréal, il connaît bien la réalité politique au municipal. Il a travaillé autant au niveau des arrondissements, que de la ville-centre et l’agglomération de Montréal. Il a touché à plusieurs dossiers d’aménagement urbain lors de son passage au municipal et il partage son expertise avec nos clients actuels. Par la suite, son rôle à l’Agence métropolitaine de transport lui a permis de mettre à contribution ses compétences en gestion des projets de transport et en relations gouvernementales municipales. Au sein de notre Cabinet, il joue un rôle dans plusieurs sphères d’intervention, notamment les relations gouvernementales, l’acceptabilité sociale, le conseil stratégique, les communications internes de même que la rédaction de mémoires ou de plans de communication. Il sait s’adapter à tout type de mandat, du plus simple au plus complexe.

Membre de l’Ordre des conseillers en ressources humaines agréés du Québec, Hugo détient un baccalauréat en sciences politiques, une maîtrise en gestion des ressources humaines et un certificat en communications appliquées aux relations publiques. Il s’est impliqué dans plusieurs conseils d’administration, notamment au Centre de référence du Grand Montréal et à la Fondation du Barreau du Québec.

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course end) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time.

Prerequisite:

Fundamentals of P2 and Engagement is a prerequisite for this course. 

Learn more

Cost:

$795.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Register Now!

Our Licensed Trainer:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' of experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/

 

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts, and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a six-hour, trainer-led Engage Delaney virtual course. Zoom and Google Suites (digital workbook used for exercises and provided at completion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are two, three-hour sessions over two consecutive days. Each daily session runs 9:30 – 12:30 p.m. Pacific Time; 12:30 – 3:30 p.m. Eastern Time

Prerequisite:

There is no prerequisite.

Cost:

$395.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Register Now!

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Our Licensed Trainer:

Steph Roy McCallum is a facilitator, coach, trainer and leader of the most difficult conversations of our lives, and the Chief Storm Rider at the Courageous Leadership Project. She is author of the recently released book Leading Together: How Brave, Honest Conversations Can Transform Our Lives, Organizations and Communities (available November 17, 2022). With her heart on her sleeve and a deep breath for courage, she wades into the messy, important, beautiful conversations that can bring us together - or tear us apart. Her work in conflict transformation has taken her to 5 continents, leading brave, honest conversations to solve the challenges in our lives, organizations and communities – together. Steph is a trained Co-Active Leadership coach, a Certified Professional Facilitator and a Certified NeuroTransformational Coach. She is an IAP2 Trainer, course developer and co-lead of curriculum development for the new IAP2 Global Learning Pathway being launched in 2023. Steph believes that brave, honest conversations are how we solve the challenges in our world, together.

Wise Practices in Indigenous Engagement, 2024 Core Value Awards Honourable Mention for Indigenous Engagement

Join us for a fast-paced dive into the many tools and methods applied to Indigenous engagement on EPCOR’s multi-year Flood Mitigation Project. Discover how an integrated project team supported nimble adaptation, and grew trust and relationships. We’ll share what went well and what we’d do differently. EPCOR’s project received a 2024 Core Values Award Honorable Mention in Indigenous Engagement.

You’ll leave with:

• Over 10 tools, methods and practical tips to apply to your next project
• Greater confidence to approach your next project
• Context of a multi-year project that engaged across four levels of the engagement spectrum, with over 30 Indigenous Nations and communities

Time Zones

• 01:00 pm - 02:15 pm Eastern
• 12:00 pm - 01:15 pm Central
• 11:00 pm - 12:15 pm Mountain
• 10:00 am - 11:15 am Pacific

About the presenters:

Anne Harding, BComm, MA, CP3 is the Owner of Forum Community Relations, a Calgary based consulting company dedicated to catalyzing better communities through Indigenous relations and community engagement. In her 20 years of experience as a community and Indigenous engagement professional, she has engaged with nearly 100 Indigenous Nations, communities and organizations across Canada on economic development, community engagement, reconciliation, education, training, and resource consultation initiatives.

Candace MacLachlan has Cree and Ukrainian ancestry and was born and raised in Edmonton, Alberta. She holds a Bachelor’s degree in Business Administration and has furthered her education by focusing on Indigenous Community - Industry Relations at the Yellowhead Tribal College. Currently, she serves as the Senior Advisor in Indigenous Relations at EPCOR Utilities Inc., where she is dedicated to fostering meaningful relationships between industry and Indigenous Nations.

Michelle Deacon, BComm passionately believes in collaborative processes to discover the possible. When we listen, we learn from each other – with the potential to realize transformative and impactful solutions. Michelle supports consulting firms as an engagement lead and coordinator in the creation, implementation, management, reporting and evaluation of Indigenous and public engagement programs. Michelle also has over fifteen years of coaching, communications, strategic planning and project management experience in the private and not-for-profit sectors.

Public Participation and Engagement for Senior Leaders looks at P2 and engagement from the perspective of those in leadership and decision-making roles. It explores what makes P2 and engagement meaningful, standards of practice, and the unique and critical role that senior leaders play in building a positive culture of P2 and engagement that contributes to improved results, credibility, and performance.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Identify and consider how external and internal factors are impacting P2/engagement
• Define P2 and engagement as well as related terms and what makes it unique, and consider the role of leaders in P2 and engagement
• Identify what makes P2 and engagement meaningful, and reflect on the impacts and results of collaboration and connection
• Explore the critical role of leaders in building trust, working with power and influence, and committing to the purpose of engagement and level of influence, through the lens of the spectrum and the Profiles of the Engagement model
• Explore the Practice Framework to identify the role of leaders in building an engagement culture and in working with community and stakeholders
• Explore the role of power and influence in challenging engagement contexts, and their impacts on our work and the perception of our organization
• Identify the steps on the development continuum for a culture of P2/engagement and assess organization (s) against those steps; evidence and measures of how well we are doing.
• Discover the role of the leader in leading culture change in communities and organizations, and practice skills and knowledge

Target Audience: 

• Senior Leaders are: Management and Executive levels of an organization where decisions are made related to the whole of an organization and where accountability and responsibility rest. This can include the Executive team, Chief and Council, elected officials, or senior leadership of specific organizational departments.

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

There is no prerequisite.

Cost:

$249. or $299 for students or not profit organizations + applicable tax 

Register Now!

Licensed Trainer:

Steph Roy McCallum 

is a facilitator, coach, trainer and leader of the most difficult conversations of our lives, and the Chief Storm Rider at the Courageous Leadership Project. She is author of the recently released book Leading Together: How Brave, Honest Conversations Can Transform Our Lives, Organizations and Communities (available November 17, 2022). With her heart on her sleeve and a deep breath for courage, she wades into the messy, important, beautiful conversations that can bring us together - or tear us apart. Her work in conflict transformation has taken her to 5 continents, leading brave, honest conversations to solve the challenges in our lives, organizations and communities – together. Steph is a trained Co-Active Leadership coach, a Certified Professional Facilitator and a Certified NeuroTransformational Coach. She is an IAP2 Trainer, course developer and co-lead of curriculum development for the new IAP2 Global Learning Pathway being launched in 2023. Steph believes that brave, honest conversations are how we solve the challenges in our world, together.

Bundle Discount & Early Bird Discount Available for this Package!

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement. 

IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses, hosted by IAP2 Canada:

Note: Members must be logged in to access member pricing

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course conclusion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time

Prerequisite:

Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Cost:

$795.00 + applicable tax - - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Register Now!

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' of experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

There is no prerequisite.

Our Licensed Trainer:

Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 2 Practitioners) - IAP2 Canada Certificate in Public Participation. Learn more

The IAP2 Way in Challenging Contexts is Level 2 course that sets out the underpinning models and frameworks of public participation and engagement practice as defined by the IAP2 community. Specifically in terms of what it is, who is involved, standards of practice, and why it is important to be practiced ethically and effectively. Participants will explore these concepts and models in contexts that are challenging and will gain skills and knowledge to apply to their work. This course is suitable for practitioners who already have substantial experience in public participation and engagement practice work and are ready to be leading this work with others (2-5 years).

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Course Objectives: 

By the end of this course, participants will be able to:

• Define public participation and engagement and related terms and describe its relationship with communication
• Identify what makes public participation and engagement meaningful and reflect on the benefits, risks and myths related to P2/engagement
• Identify the role that values play in challenging public participation and engagement work and the leadership attributes that will serve them as they practice.
• Reflect on and apply ethical leadership actions and abilities to challenging engagement situations
• Apply the Profiles of Engagement model to public participation and engagement and explore organization led and community led engagement and how that impacts the engagement process
• Apply the IAP2 spectrum to challenging public participation and engagement situations and practice
• Explore the Practice Framework as a tool for effective planning and process
• Reflect on and apply the principles of diversity, equity and inclusion and explore the concept of inter-cultural engagement
• Explore the role of power and influence in challenging engagement contexts and its impacts to our work.

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This course is delivered in-person in Edmonton, AB. This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

Prerequisite:

None

Cost:

$400.00 + applicable tax

Our Trainers:

Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

Tannis Topolnisky, CP3 over 20 years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011. She has worked in a variety of areas such as legislation, policy and program development, health, contaminated sites, heritage conservation, municipal budgeting, land use planning, affordable housing, education and more. Tannis has diverse experience engaging communities, interest groups, non-government organizations, professional and industry associations, academics, patient groups and Indigenous peoples. She often finds herself planning and facilitating projects where there are potential impacts to health, livelihood, relationships, community and quality of life.

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement.

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IAP2 Canada's Certificate in Public Participation (P2) for intermediate (Level 2) participants consists of 3 core courses:

1. IAP2 Way in Challenging Contexts

This module covers the fundamental models and frameworks of public participation and engagement practice as defined by the IAP2 community. Specifically in terms of what it is, who is involved, standards of practice, and why it is important to be practiced ethically and effectively.

2. Designing Public Participation & Engagement

In this module, practitioners have the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

3. Applying Methods 

The focus of this course is on exploring a variety of methods used in implementing public participation and engagement. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This is an IAP2 Canada core training program delivered externally by a IAP2 licensed trainer. It is delivered in person in Regina, SK by an IAP2 licensed trainer.

Prerequisite:

There is no prerequisite.

Cost:

$2000.00 + tax

Register Now!

Our Licensed Trainer:

Kim Hyshka, CP3

 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

Tannis Topolnisky, CP3 has eighteen years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011. She has worked in a variety of areas such as legislation, policy and program development, health, contaminated sites, heritage conservation, municipal budgeting, land use planning, affordable housing, education and more. Tannis has diverse experience engaging communities, interest groups, non-government organizations, professional and industry associations, academics, patient groups and Indigenous peoples. She often finds herself planning and facilitating projects where there are potential impacts to health, livelihood, relationships, community and quality of life.