Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course conclusion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time

Prerequisite:

Fundamentals of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Cost:

$795.00 + applicable tax - - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Register Now!

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' of experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at http://www.rmdelaney.com/ 

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Our Licensed Trainers:

Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts, and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a six-hour, trainer-led Engage Delaney virtual course. Zoom and Google Suites (digital workbook used for exercises and provided at completion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are two, three-hour sessions over two consecutive days. Each daily session runs 9:30 – 12:30 p.m. Pacific Time; 12:30 – 3:30 p.m. Eastern Time

Prerequisite:

There is no prerequisite.

Cost:

$395.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Register Now!

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at http://www.rmdelaney.com/

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts, and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a six-hour, trainer-led Engage Delaney virtual course. Zoom and Google Suites (digital workbook used for exercises and provided at completion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are two, three-hour sessions over two consecutive days. Each daily session runs 9:30 – 12:30 p.m. Pacific Time; 12:30 – 3:30 p.m. Eastern Time

Prerequisite:

There is no prerequisite.

Cost:

$395.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Register Now!

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at http://www.rmdelaney.com/

Combatting Misinformation: Strategies for Authentic Engagement in a Post-Truth Era

In the contemporary digital landscape, engagement experts face a formidable challenge: the swift spread of misinformation and disinformation. Such false narratives jeopardize the integrity of engagement initiatives, diminish public trust, and hinder effective governance. Tailored for the engagement community, this session delves into cutting-edge research on these phenomena. It goes beyond diagnostics, offering actionable strategies to neutralize misinformation's impact. Attendees will acquire tools to bolster the authenticity of their communications and engagement. Join us to fortify your planning approach in a post-truth world.

Learning Objectives:

1. Grasp the Landscape: Understand the current scale, spread, and nuances of misinformation and disinformation and their impacts on engagement initiatives.

2. Definitions & Distinctions: Understand the differences between misinformation (false/untrue information shared without intent to deceive), disinformation (false information shared with intent to deceive), and malinformation (truthful information shared to cause harm).

3. Scientific Research Overview: Delve into the latest scientific studies that outline optimal approaches for countering misinformation in the public sector. Social norming and prebunking are discussed as actional strategies to counter the factors driving false beliefs.

4. Communication Tactics: Learn trusted and effective communications strategies to counteract misinformation, thereby fostering credibility and trust.

5. Understand the Roots of False Belief: Unravel the scientific techniques of denial and the underlying drivers of false belief. Navigate through malicious tactics such as the employment of fake experts, logical fallacies, setting impossible expectations, cherry-picking data, and propagating conspiracy theories.

6. Rapid Identification Tools: Gain familiarity with tools and strategies that aid in swiftly pinpointing sources of misinformation.

7. Case Study Insights: Hear real-life examples and insights drawn from Candace's experience in managing communications during critical incidents, and how the lessons learned can be applied in addressing the challenges of misinformation.

Time Zones

• 01:00 pm - 02:15 pm Eastern
• 12:00 pm - 01:15 pm Central
• 11:00 pm - 12:15 pm Mountain
• 10:00 am - 11:15 am Pacific

About the presenters:

Candace Denison's journey in the communications and engagement realm embodies innovation, resilience, and leadership spanning two decades. Presently immersed in her Masters of Arts in Leadership graduate studies, Candace is authoring a pivotal thesis on "Strategies for Leaders to Counteract Misinformation: A Toolkit for the Modern Manager in a Post-Truth World." This rigorous academic undertaking, coupled with her unwavering commitment to the PR industry's progression, positions Candace as an unparalleled beacon in the intricate maze of misinformation. With a distinct emphasis on adaptability and resonance, she bridges gaps of understanding, forging connections underpinned by authenticity and trust.

Public Participation and Engagement for Senior Leaders looks at P2 and engagement from the perspective of those in leadership and decision-making roles. It explores what makes P2 and engagement meaningful, standards of practice, and the unique and critical role that senior leaders play in building a positive culture of P2 and engagement that contributes to improved results, credibility, and performance.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Identify and consider how external and internal factors are impacting P2/engagement
• Define P2 and engagement as well as related terms and what makes it unique, and consider the role of leaders in P2 and engagement
• Identify what makes P2 and engagement meaningful, and reflect on the impacts and results of collaboration and connection
• Explore the critical role of leaders in building trust, working with power and influence, and committing to the purpose of engagement and level of influence, through the lens of the spectrum and the Profiles of the Engagement model
• Explore the Practice Framework to identify the role of leaders in building an engagement culture and in working with community and stakeholders
• Explore the role of power and influence in challenging engagement contexts, and their impacts on our work and the perception of our organization
• Identify the steps on the development continuum for a culture of P2/engagement and assess organization (s) against those steps; evidence and measures of how well we are doing.
• Discover the role of the leader in leading culture change in communities and organizations, and practice skills and knowledge

Target Audience: 

• Senior Leaders are: Management and Executive levels of an organization where decisions are made related to the whole of an organization and where accountability and responsibility rest. This can include the Executive team, Chief and Council, elected officials, or senior leadership of specific organizational departments.

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

There is no prerequisite.

Cost:

$249. or $299 for students or not profit organizations + applicable tax 

Register Now!

Licensed Trainer:

Steph Roy McCallum 

is a facilitator, coach, trainer and leader of the most difficult conversations of our lives, and the Chief Storm Rider at the Courageous Leadership Project. She is author of the recently released book Leading Together: How Brave, Honest Conversations Can Transform Our Lives, Organizations and Communities (available November 17, 2022). With her heart on her sleeve and a deep breath for courage, she wades into the messy, important, beautiful conversations that can bring us together - or tear us apart. Her work in conflict transformation has taken her to 5 continents, leading brave, honest conversations to solve the challenges in our lives, organizations and communities – together. Steph is a trained Co-Active Leadership coach, a Certified Professional Facilitator and a Certified NeuroTransformational Coach. She is an IAP2 Trainer, course developer and co-lead of curriculum development for the new IAP2 Global Learning Pathway being launched in 2023. Steph believes that brave, honest conversations are how we solve the challenges in our world, together.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

There is no prerequisite.

Our Licensed Trainers:

Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

Tanushree Pillai is a passionate anti-racism educator with a background in journalism, communications, and public engagement. A dedicated social justice advocate, she consistently challenges the status quo and advocates for a fairer world for all children of color. As a parent, she is deeply committed to creating a just and equitable environment for future generations.

Tanushree has over 20 years of experience in journalism, communications, and public engagement. She has planned and implemented engagements using both in-person and virtual engagement techniques for sectors like government, transportation, non-profit, and education. She focuses her work on amplifying the voices of equity-denied groups and pursuing racial equity and justice across all sectors of society. Tanushree's experience includes planning both virtual and in-person engagement, workshops and focus groups, media relations, vendor management, report writing, and developing communications and engagement plans.

She is also the co-chair of IAP2 Canada's DEI Community of Practice where she brings in case studies and speakers to highlight meaningful engagement.

Bundle Discount & Early Bird Discount Available for this Package!

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement. 

IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses, hosted by IAP2 Canada:

Note: Members must be logged in to access member pricing

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course end) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time.

Prerequisite:

Fundamentals of P2 and Engagement is a prerequisite for this course. 

Learn more

Cost:

$795.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Register Now!

Our Licensed Trainer:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' of experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at http://www.rmdelaney.com/

 

IAP2’s Young Professionals Community of Practice (CoP) is a community of P2 practitioners who are committed to sharing and advancing their P2 knowledge with other young professionals. 

The CoP brings together like-minded P2 practitioners every few months to share stories, challenges, opportunities, and wisdom with each other and invited guests. 

Become a Community of YPN Member

As a CoP YPN member you will have an interest in P2. You will be a part of a group who share experiences, challenges and opportunities related to meaningful engagement in Canada and the USA. Please consult the CoP YPN Description (2021).

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 2 Practitioners) - IAP2 Canada Certificate in Public Participation

Learn more

The IAP2 Way in Challenging Contexts is Level 2 course that sets out the underpinning models and frameworks of public participation and engagement practice as defined by the IAP2 community. Specifically in terms of what it is, who is involved, standards of practice, and why it is important to be practiced ethically and effectively. Participants will explore these concepts and models in contexts that are challenging and will gain skills and knowledge to apply to their work. This course is suitable for practitioners who already have substantial experience in public participation and engagement practice work and are ready to be leading this work with others (2-5 years).

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to:

• Define public participation and engagement and related terms and describe its relationship with communication
• Identify what makes public participation and engagement meaningful and reflect on the benefits, risks and myths related to P2/engagement
• Identify the role that values play in challenging public participation and engagement work and the leadership attributes that will serve them as they practice.
• Reflect on and apply ethical leadership actions and abilities to challenging engagement situations
• Apply the Profiles of Engagement model to public participation and engagement and explore organization led and community led engagement and how that impacts the engagement process
• Apply the IAP2 spectrum to challenging public participation and engagement situations and practice
• Explore the Practice Framework as a tool for effective planning and process
• Reflect on and apply the principles of diversity, equity and inclusion and explore the concept of inter-cultural engagement
• Explore the role of power and influence in challenging engagement contexts and its impacts to our work.

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

Online and hosted by IAP2 Canada. 

Prerequisite:
None

Our Licensed Trainers:

Tracey Ehl brings groups together to explore ideas, opportunities and issues.  She approaches public participation as a learning process, for everyone.  This is based on a belief that individual and collective learning hold great potential for positive, transformative change. 

Tracey has over two decades of professional experience in facilitation, public and stakeholder engagement, environmental communications and environmental and strategic planning.  Tracey’s energetic and attentive style has assisted communities locally and internationally to develop supported, realistic solutions and achieve shared goals. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, wastewater infrastructure, and community development.  Within these projects, Tracey has designed, led and documented hundreds of events and processes to meet the unique needs of each client and the affected stakeholder groups, while managing controversy, outrage and budget limitations, multiple agendas and influences beyond the project.

Andrea Winkler is an accomplished public engagement professional with 15 years of experience working with government, private, and not-for-profit sectors across Canada. She has great appreciation for organizations that involve the public in decisions that will impact them and finds it incredibly meaningful to support their work.

She has worked with communities and stakeholder groups on a broad range of projects, including designing a new wastewater treatment plant, developing liquid waste regulations, and pedestrianizing a busy street in downtown Vancouver.

She has built the capacity of local governments to conduct meaningful public engagement through training, establishing corporate policies, creating engagement process guides, and coaching engagement teams.

Bundle Discount & Early Bird Discount Available for this Package!

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement. 

IAP2 Canada's Certificate in Public Participation (P2) for intermediate (Level 2) participants consists of 3 core courses, hosted by IAP2 Canada:

Note: Members must be logged in to access member pricing

IAP2 Way in Challenging Contexts (2 sessions)

• 12 February 2024, 12:30 PM - 3:30 PM (EDT)
• 13 February 2024, 12:30 PM - 3:30 PM (EDT) 

L’Association québécoise pour la participation publique (AQP2 - la section québécoise et francophone de l’Association internationale pour la participation publique) vous invite à un midi-discussion qui portera sur les défis et opportunités de jumeler la participation en personne et en ligne.

À la suite d'une courte introduction, nous discuterons des défis et opportunités de jumeler des activités de participation publique en présentiel à des activités virtuelles. De quelle manière exprimez-vous votre créativité? Comment l'un et l'autre se renforcent? Quels sont vos principaux défis? 

Prenez une pause dans votre journée et venez discuter avec vos collègues en participation du public dans un cadre convivial. L'activité est ouverte aux membres francophones de l'IAP2, mais les places sont limitées à 15 personnes afin de favoriser les échanges. Réservez la vôtre rapidement!

13 février 12h à 13h
Gratuit - Réservé aux membres IAP2

Le lien de connexion sera envoyé aux personnes inscrites la veille de l'événement. Surveillez vos courriels indésirables.

Pour plus d'informations : coordination@aqp2.ca 

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

Learn more

Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

Learn more

Our Licensed Trainer:

Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation

IAP2 Canada’s Equity, Diversity, Inclusion Community of Practice (CoP) is building a community of P2 practitioners and members who are committed to advancing meaningful engagement with all peoples in Canada.

The CoP brings together like-minded P2 practitioners and community members every few months to share stories, challenges, opportunities, and wisdom with each other and invited guests from communities and organizations.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 2 Practitioners) - IAP2 Canada Certificate in Public Participation. Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

 Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Define public participation and engagement and related terms and describe its relationship with communication
• Identify what makes public participation and engagement meaningful and reflect on the benefits, risks and myths related to P2/engagement
• Identify the role that values play in challenging public participation and engagement work and the leadership attributes that will serve them as they practice.
• Reflect on and apply ethical leadership actions and abilities to challenging engagement situations
• Apply the Profiles of Engagement model to public participation and engagement and explore organization led and community led engagement and how that impacts the engagement process
• Apply the IAP2 spectrum to challenging public participation and engagement situations and practice
• Explore the Practice Framework as a tool for effective planning and process
• Reflect on and apply the principles of diversity, equity and inclusion and explore the concept of inter-cultural engagement
• Explore the role of power and influence in challenging engagement contexts and its impacts to our work.

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This course is delivered in-person in Halifax, NS. This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

Prerequisite:

None

Cost:

$400.00 + applicable tax

Our Trainers:

Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

The aim of Conflict in Engagement is to help you understand, and more effectively manage, conflict dynamics. This course explores conflict dimensions, tools for anticipation and mitigation, understanding conflict sources and impacts, the role of power, and much more.

Register Now!

Course Objectives:

• Explore a range of approaches for responding to difficult situations and challenging behaviours
• Practice ways to respond to difficult situations
• Explore the five dimensions of engagement conflict and ways and tools to anticipate and/or mitigate factors that might give rise to conflict
• Understand the sources, types and factors that contribute to conflict in P2/engagement and the impact they may have on the process
• Understand the role of power and influence in engagement practice
• Understand and identify the cycle of escalation and the behaviours, attitudes and actions that are evident as conflict increases
• Contribute to and/or apply strategies to de-escalate challenging situations
• Identify how to build effective relationships and partnerships through empathy, active listening, respect and trust
• Learn approaches to work in challenging situations applying behaviours that build trust and credibility
• Consider the role of integrity and ethics in the conduct of the P2/engagement practitioner and how that is upheld in the process.

Target Audience:

People facing conflict in their engagement practice.

Course Delivery:

This is an IAP2 Canada training course delivered externally by an IAP2 licensed trainer.

Prerequisite:

Fundamental in P2 and Engagement or any course from the previous foundations' program.

Cost:

$395.00 + applicable tax 

Register Now!

Our Licensed Trainers:

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Learn more at http://www.rmdelaney.com/

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

This course is delivered in-person in Halifax, NS. This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

Prerequisite:

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course.

Learn more

Cost:

$875.00 + applicable tax

Our Trainers:

Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

The aim of Conflict in Engagement is to help you understand, and more effectively manage, conflict dynamics.

Register Now!

Course Objectives:

• Explore a range of approaches for responding to difficult situations and challenging behaviours
• Practice ways to respond to difficult situations
• Explore the five dimensions of engagement conflict and ways and tools to anticipate and/or mitigate factors that might give rise to conflict
• Understand the sources, types and factors that contribute to conflict in P2/engagement and the impact they may have on the process
• Understand the role of power and influence in engagement practice
• Understand and identify the cycle of escalation and the behaviours, attitudes and actions that are evident as conflict increases
• Contribute to and/or apply strategies to de-escalate challenging situations
• Identify how to build effective relationships and partnerships through empathy, active listening, respect and trust
• Learn approaches to work in challenging situations applying behaviours that build trust and credibility
• Consider the role of integrity and ethics in the conduct of the P2/engagement practitioner and how that is upheld in the process.

Target Audience:

People facing conflict in their engagement practice.

Course Delivery:

This is an IAP2 Canada training course delivered externally by an IAP2 licensed trainer.

Prerequisite:

Fundamental in P2 and Engagement or any course from the previous foundations' program.

Cost:

$499.00 or $429.00 for students or not profit organizations + applicable tax 

Register Now!

Licensed Trainer:

Steph Roy McCallum 

is a facilitator, coach, trainer and leader of the most difficult conversations of our lives, and the Chief Storm Rider at the Courageous Leadership Project. She is author of the recently released book Leading Together: How Brave, Honest Conversations Can Transform Our Lives, Organizations and Communities (available November 17, 2022). With her heart on her sleeve and a deep breath for courage, she wades into the messy, important, beautiful conversations that can bring us together - or tear us apart. Her work in conflict transformation has taken her to 5 continents, leading brave, honest conversations to solve the challenges in our lives, organizations and communities – together. Steph is a trained Co-Active Leadership coach, a Certified Professional Facilitator and a Certified NeuroTransformational Coach. She is an IAP2 Trainer, course developer and co-lead of curriculum development for the new IAP2 Global Learning Pathway being launched in 2023. Steph believes that brave, honest conversations are how we solve the challenges in our world, together.

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

 Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This course is delivered in-person in Halifax, NS. This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

Prerequisite:

Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Cost:

$875.00 + applicable tax

Our Licensed Trainers:

Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course conclusion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time

Prerequisite:

Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Cost:

$795.00 + applicable tax - - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Register Now!

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' of experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at http://www.rmdelaney.com/ 

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Our Licensed Trainers:

Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

Patricia Quinn-Nichols is a seasoned professional with over 20 years of experience (16 yrs in municipal government) leading or supporting diverse community-focused initiatives. Known for her ability to navigate complexity and align diverse stakeholder interests, Patricia consistently delivers results on high-profile projects with defined timelines. Her values-driven leadership is rooted in integrity, inclusiveness, and collaboration. Patricia’s deep understanding of the significance of meaningful engagement and the critical role people play in shaping decisions, actions, and outcomes has been central to her success in achieving positive, lasting results.

Engagement Review: An Approach for Building Public Trust in Engagement

Join Shannon Gordon and Cheeying Ho from WCS Engagement + Planning for an interactive one-hour webinar that will help you step back from the day to day of delivering engagement and asses what’s working, what’s not, and what if. This session is essential for local government officials and engagement practitioners looking to objectively evaluate and refresh their public engagement practices, taking trends, best practices, and community expectations and preferences into consideration. Don’t miss your chance to enhance your skills and contribute to building stronger community relationships.

What You Will Learn:

Discover a practical approach to assessing your engagement efforts, ensuring they align with policies, best practices, and public expectations. This webinar will be enriched with real-world examples that highlight effective strategies. Learn how to conduct an in-depth review of your organization’s engagement policies and practices to uncover strengths and areas for improvement. We’ll illustrate this with case studies from Whistler, showcasing how such reviews can bolster organizational transparency and enhance community trust.

Time Zones

• 01:00 pm - 02:15 pm Eastern
• 12:00 pm - 01:15 pm Central
• 11:00 pm - 12:15 pm Mountain
• 10:00 am - 11:15 am Pacific

About the presenters:

Shannon Gordon, WCS Engagement + Planning

Shannon designs and facilitates highly effective planning processes that bring people together and enable strategic thinking, clear direction, and more cohesive teams. Shannon has worked in the field of community planning, public engagement, and facilitation since 1996, assisting over 40 local government, non-profit and corporate clients. She has taken the IAP2 public participation certification program and is an IAP2 member.

Cheeying Ho, WCS Engagement + Planning

Cheeying has over 25 years of experience in community planning, engagement, and sustainability. She provides strategic planning, creative process design, facilitation, and engagement for local and band governments, and non-profit organizations. She has created and launched a number of programs including the Social Venture Challenge program, the Indigenous Tourism Startup Program, and a regional food sustainability project. Previously, Cheeying was the founding Executive Director of Smart Growth BC. She is an Associate with the SFU Centre for Dialogue.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

Online and hosted by IAP2 Canada.

Prerequisite:

There is no prerequisite.

Our Licensed Trainer:

Tracey Ehl (CP3) brings groups together to explore ideas, opportunities and issues.  She approaches public participation as a learning process, for everyone.  This is based on a belief that individual and collective learning hold great potential for positive, transformative change. 

Tracey has over two decades of professional experience in facilitation, public and stakeholder engagement, environmental communications and environmental and strategic planning.  Tracey’s energetic and attentive style has assisted communities locally and internationally to develop supported, realistic solutions and achieve shared goals. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, wastewater infrastructure, and community development.  Within these projects, Tracey has designed, led and documented hundreds of events and processes to meet the unique needs of each client and the affected stakeholder groups, while managing controversy, outrage and budget limitations, multiple agendas and influences beyond the project.

Shawn Bravender (CP3) has over 20 years of experience, Shawn has led the design and implementation of meaningful engagement outcomes for effective decision-making for many multi-disciplinary projects such as active modes, municipal and regional planning, transportation, parks and recreation, and community building.

With experience in leading teams and planning engagement projects from the high-level to the fine grained, Shawn understands a project needs a strong technical foundation as well as community support to succeed. Much of his work has included dealing with emotional dysregulation and outrage.

Shawn is a skilled facilitator, an engaging public speaker, and is passionate about training and coaching. His well-rounded approach and ability combine communications, planning, engineering, and community engagement that instills confidence in clients and results in successful projects. He believes the most effective facilitation of strong emotion and high passion starts long before the session commences, through the careful and comprehensive design of the process, approaches, and implementation