Closing Date: May 16, 2022
Reporting to the Director, Community Engagement, the Manager, Community Engagement is responsible for:
Working with patients, families, caregivers and key stakeholders (internal and external) to embed patient, caregiver and public engagement into various Home and Community Care Support Services (HCCSS) initiatives and its broader provincial mandate. The Manager will also act as an advisor to HCCSS staff in ensuring that the patient, caregiver and public voice informs and impacts the quality of home and community care across the Province.
Leading a team of engagement professionals and champions a high-performance environment and promotes a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment where each member serves as a value-add resource; communicating vision/values/business strategy and managing succession and development planning for the team. Creates a positive culture in which innovation, collaboration and creativity thrive.
Supporting the Director in developing collaborative plans to help staff, patients, and caregivers, with the tools to engage purposefully in improving the overall patient experience. The Manager will be responsible for leading the creation of content and resources to support patients and providers to learn how to effectively engage with one another to help them fully embrace and engage in patient-centered, system-level quality improvements.
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