Is social media improving your public participation efforts? Learn how other engagement practitioners are measuring how social media impacts who’s involved, what input is being shared, and where public participation is happening. You'll also hear about tools to help manage roles and responses when using social media for P2.
Susanna Haas Lyons, M.A., is a public engagement specialist who develops strategy and provides training for better conversations between the public and decision makers. She has about 20-years international leadership experience in designing, facilitating, managing and evaluating complex civic engagement efforts.
Susanna is an instructor with the International Association for Public Participation (IAP2) as well as a post-secondary instructor for Simon Fraser University’s Dialogue and Civic Engagement certificate program and the Justice Institute of BC’s Centre for Leadership. Her courses cover topics such as deliberative dialogue, digital engagement, evaluation, large scale engagement and more.
For more information, visit susannahaaslyons.com or follow her on Twitter at @zannalyons.