The effectiveness of public participation design and facilitation is dependent on real people engaging in real time, against the backdrop of real life. This candid, practical session will provide P2 practitioners with road-tested tips for building effective engagement with members of the public whose behaviour is challenging for a variety of reasons. When people, or the organizations they represent, are exhausted, distracted, irritable or entrenched, we need a deeper toolbox and a more flexible mindset to channel their attention productively. This course will provide both.
Following this session, participants will be able to:
To find out the time the training takes place in your time zone you can use this link.
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Trainer: Dr. Rebecca Sutherns