Build processes that people trust and that deliver meaningful outcomes. Learn how to match engagement methods to your context, involve the right people, and design processes that meet objectives and build trust.
Good engagement does not happen by chance. It is the result of deliberate, informed design. This course equips you with the knowledge and resources to lead meaningful participation processes.
Understand the purpose of your engagement and align it with decision-making
Identify stakeholders and communities that need to be involved in meaningful ways
Choose and combine methods that fit your goals, context, and audience
Plan processes that are inclusive, transparent, and measurable
Who Is This Course For
Practitioners, Leaders, and Facilitators
This course is designed for professionals across sectors seeking to design and deliver effective public participation and engagement processes.
Stakeholder Engagement Coordinators
Government, non-profits, and private sector professionals managing community and stakeholder involvement
P2 and Engagement Practitioners
Public participation professionals seeking to improve and expand their engagement design skills
Consultants and Facilitators
Design and delivery professionals creating customized engagement processes for diverse clients
Project and Program Leads
Decision-makers responsible for involving communities and stakeholders in meaningful ways
What You'll Learn
Key Benefits and Takeaways
IAP2 Model Mastery
Learn the IAP2 framework for aligning Purpose, People, and Process in engagement design with proven global best practices
Tools & Templates
Access tested tools and templates for planning and mapping your engagement process you can use right away in your projects
Inclusive Design Approaches
Practice inclusive design approaches that reach and involve diverse voices, including marginalized and underrepresented communities
Build Confidence
Gain confidence through interactive exercises, real-world case studies, and peer learning opportunities
Evaluation Built In
Design processes with built-in evaluation and measurement for continuous improvement and demonstrated impact
Expected Outcomes
Skills You'll Develop
By the end of the course, participants will be able to apply these competencies in their engagement work.
1
Define clear and achievable objectives for public participation that align with decision-making outcomes
2
Map and analyze stakeholders to ensure the right people are involved in meaningful ways
3
Select engagement methods suited to diverse contexts, audiences, and participation objectives
4
Develop a detailed engagement plan with timelines, resources, budgets, and evaluation measures
5
Apply principles of inclusion, transparency, and accountability in process design and implementation
Ready to Transform Your Engagement Design?
Register for an upcoming session today. We offer online, virtual, and in-person delivery across Canada to fit your schedule.