Designing Public Participation & Engagement

Build processes that people trust and that deliver meaningful outcomes

About This Course

Designing Public Participation & Engagement gives practitioners the skills, confidence, and proven approaches to create engagement processes that work in the real world. You will learn how to match engagement methods to your context, involve the right people, and design processes that meet objectives and build trust.

This course is highly interactive, with practical exercises, real-world examples, and opportunities to apply tools you can use right away in your projects.

Key Benefits

Learn the IAP2 model for aligning Purpose, People, and Process in engagement design
Apply tested tools and templates for planning and mapping your engagement process
Practice inclusive design approaches that reach and involve diverse voices
Build confidence through interactive exercises and real-world case studies
Design processes with built-in evaluation for continuous improvement

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Why Take This Course

Good engagement does not happen by chance. It is the result of deliberate, informed design. This course equips you with the knowledge and resources to:

Understand the purpose of your engagement and align it with decision-making
Identify stakeholders and communities that need to be involved
Choose and combine methods that fit your goals and context
Plan processes that are inclusive, transparent, and measurable

Who Is This Course For

Stakeholder engagement coordinators in government, non-profits, and private sectors

Public participation and engagement practitioners seeking to improve their design skills

Consultants and facilitators designing or delivering engagement processes

Project leads responsible for involving communities and stakeholders in decision-making

Expected Outcomes

By the end of the course, participants will be able to:

Define clear and achievable objectives for public participation
Map and analyze stakeholders to ensure the right people are involved
Select engagement methods suited to diverse contexts and audiences
Develop a detailed engagement plan with timelines, resources, and evaluation measures
Apply principles of inclusion, transparency, and accountability in process design