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These webinars have been released from the archives and are now free to the general public! All webinar recordings are free for members, and available for $50 Canadian for the general public


December 8, 2015

Social Media and P2

Social Media is definitely "trending" in our world, but how does it apply to the field of Public Participation? Independent consultant Karen Zypchyn and Robyn Austin, communications lead with Kittelson Associates and a member of the IAP2 USA Communications Committee, led a discussion on the various tools available, their uses; and also their advantages and limitations.

Click here to watch the webinar.

Click here to view Karen's slide presentation.

Find Robyn's slide presentation here.

November 17, 2015

Research and Practice

There is a growing amount of research in the P2 field, but how much of that is actually connected with the practice -- and vice-versa? The Centre for Public Involvement (CPI) -- a partnership of the City of Edmonton and the University of Alberta -- and a Subcommittee of the US Transportation Research Board have been working to marry the two aspects of the profession.

View a recording of the webinar here.

Download Stephanie Brooks' PowerPoint deck here.

View Fiona Cavanagh's presentation here.

Get more information on collaborating with CPI here.

Read CPI's report, Strengthening Engagement.

Review the Transportation Research Study.

Find out more about the Participedia Project.

Read responses to questions asked via the question box (some of which were not answered during the webinar) here.

October 13, 2015

(NB: due to the IAP2 North American Conference, there was no September webinar.)

Getting Engaged - Staying Engaged

Should governments and other public institutions make an effort to "stay in touch" with citizens outside of a specific project that requires public engagement? The School of Government at the University of North Carolina - Chapel Hill has set up a blog, in which people from various sectors can write on their views and observations and elicit responses from other "ordinary" members of the public. How is the blog working and what is its potential? How are "citizens' academies" (also called "County University" or "City Hall High") improving the level and quality of P2?

View the webinar here.

View the PowerPoint deck here.

Check out the blog "CELE" -- Community Engagement Learning Exchange.

Learn more about Citizens' Academies.

August 25, 2015

Meet the Authors - Public Participation for 21st Century Democracy

Longtime IAP2 member Matt Leighninger, leader of public engagement and democratic governance at Public Agenda, and Tina Nabatchi, associate professor of administration and public affairs at Syracuse University, share some of their insights from their new book, Public Participation for 21st Century Democracy. The book looks at P2's past and present, and the desire to move away from what they call "conventional" P2 approaches like the "Three Minutes At The Microphone" dodge.

The webinar proved to be a lively, interactive session, with lots of questions from those taking part and some very thoughtful exchanges.

View the webinar here.

Check out some free downloads that go with the book here.

See the slide deck here.

July 14, 2015

You, the Jury

Citizens' Juries are gaining traction as a different way of engaging the public: taking a cross-section of "ordinary" citizens and empanelling them as a jury for a court trial. Then they hear "evidence" from all sides of an issue and deliberate, coming up with a "verdict" -- or recommendation.

Andrew Rockway and Larry Pennings from The Jefferson Center in St Paul, MN, opened the presentations, followed by Sherrill Johnson of the Centre for Public Involvement in Edmonton, which has used Citizens' Juries to great effect.

Click here to view the webinar.

Download the Jefferson Center handbook here.

Watch a video of the Centre for Public Involvement's work with Citizens' Juries here.

June 9, 2015

Open Mic: Ask an Expert!

For the June webinar, we tried something different: opening up the floor to anyone to ask questions about the P2 practice and getting answers from a panel of experts in the field. Eight P2 professionals with widely divergent areas of expertise and a total of about 200 years of experience fielded questions.

View the webinar here. (Please note: after the initial welcome from Amelia Shaw, there is a gap of "dead air"; please fast-forward to 3:38 to find the actual start of the webinar.)

Part of the discussion involved evaluating a P2 process. Please see the May webinar below for the recording and related material on that topic. This link was also provided for those interested in evaluation.  http://www.c2d2.ca/evaluating-public-participation

Click here to read additional questions and answers asked via the question box during and after the webinar.


Resources mentioned in the webinar:

Kitchen Table Sustainability: Practical Recipes for Community Engagement With Sustainability

By (author) Wendy Sarkissian, Nancy Hofer,Yollana Shore, Steph Vajda, Cathy Wilkinson. Foreword by Peter Newman

Publisher: Earthscan Tools for Community Planning 


Software Products Related to Stakeholder Engagement:



Guidelines for Effective Regulatory consultations:



Interesting resource http://www.globalhive.ca/


May 12, 2015


Evaluating your P2 Process

As a P2 project unfolds, one big question remains: "Is it having its desired effect?" This month, we talk about ways of measuring that with Michael Quinn Patton and Charmagne Campbell-Patton of Utilization-Focused Evaluation and Dr Julia Abelson and Geoff Wilson, who led a pan-Canadian team to develop a tool for evaluating patient engagement in the health care system.

Please click here to view a recording of this webinar.

Download the PPEET Slide Deck here (NB: some pages may not be re-used or reproduced without author's permission).

The "early view" (online) version of the published article on the "Patient and Public Engagement Evaluation Tool" (PPEET) is now available and can be found here.

PPEET received the IAP2 Canada Core Values Award for Research Project of the Year in 2014. Click here to read the award application.

PPEET has its own website: check it out here.


Michael Quinn Patton's book, Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use is available online. You can read the first chapter free.

The Pattons will be presenting training in developmental evaluation in Ottawa, June 29 - July 3. For more information, click here.


April 14, 2015

Creating a Framework for Citizen Engagement

The City of Melbourne, Australia, has been breaking new ground in engaging its citizens. Join us as Desley Renton, Melbourne's Manager of Community Engagement, and Kate Henderson, the City's Community Engagement Officer share the achievements and lessons learned of the Citizen Engagement Framework project, which has received 2014 Core Values Awards as Project of the Year from IAP2 Australasia and the IAP2 Federation.

View the Webinar here.

Download the PowerPoint presentation here.

Contact Desley or Kate via Melbourne's Community Engagement Office: communityengagement@melbourne.vic.gov.au

Get more information here and watch some videos about the process for Melbourne's 10-year financial plan here.

March 10, 2015

Audience Response Systems in an Emotional Setting

When emotions run high, it's important to get feedback from participants quickly and accurately, to make sure the P2 process truly meets their needs. Dr David Campt -- "The Dialogue Guy" -- and Michael Lickers, Senior Advisor of Aboriginal Engagement and Community Development, discuss how they use technology to keep a process on-track.

View the webinar here.

Michael Lickers' PowerPoint presentation can be found here.

David Campt's presentation can be found here (.key) and here (.ppt).

If you're interested in purchasing a copy of David's book, Read the Room for Real: How a Simple Technology Creates Better Meetings, please click here to go on the mailing list and get a discount when the book is released.

February 10, 2015

Core Values Award Winners, Part 3 -- Cultural Transformations

Two award-winning projects, which managed to transform cultures, are featured.

Following a call by US President Barack Obama for a national dialogue on mental illness after the shootings at an elementary school in Connecticut in 2013, Dr Carolyn Lukensmeyer of the US National Institute for Civil Discourse led "Text. Talk. Act.", a project to get teenagers and young adults talking and doing something about it. The Creating Community Solutions Alliance was named Project of the Year by IAP2 USA.

In Calgary, a shift towards greater engagement by citizens in civic affairs spread into the city’s public service, and the Corporate Cultural Transformation Project was born. It engages workers right across the public service and has been strengthening a “teamwork” ethic, regardless of the particular job one may hold. The project took Organization of the Year honours with IAP2 Canada, and David Plouffe explains how the project worked, what impressed the judges and how it demonstrates IAP2’s Core Values of Public Participation.

View the webinar here.

Download Carolyn's PowerPoint deck here.

Download David's PowerPoint deck here.

For more information on the Text. Talk. Act. platform, please contact Raquel Goodrich with the National Institute for Civil Discourse.

For information on the Groupworks -  Group Pattern Language Project David mentions, email contact@groupworksdeck.org

To find out more about Calgary's Cultural Transformation Project and learn about other resources, contact David Plouffe directly.

January 13, 2015

Core Values Award Winners, Part 2 -- Leaders in Research

"Leadership St Vrain", an initiative that provides a greater voice for parents in the St Vrain Valley (Colorado) School District, received the Core Values Award for Research Project of the Year from both IAP2 USA and the IAP2 Federation. Dr John Poynton, head of Communications and Organizational Development for St Vrain Valley Schools, and Laura McDonald, a parent who co-chaired the inaugural Leadership St Vrain cohort, share their experiences and lessons learned, and their research indicating the efficacy of the program.

View the webinar here.

Download the PowerPoint deck here.

Check out a summary diagram of the LSV Research here.

Visit the Leadership St Vrain website.

Visit the Grassroots St Vrain website.

View videos from Grassroots St Vrain here.

Read John Poynton's paper, "Organizational training and relationship building for increasing public participation in a public school district" here.

Read John's paper on the role of civic engagement in the public school system here.

Check out the research instrument they used here.

December 9, 2014

Engaging the Systems of a Whole City

Beth Sanders of Populus Community Planning and Ryan Henderson of the City of Fort Lauderdale, Florida, discuss the major perspectives that form a city system.

View the webinar here.

View Ryan Henderson's PowerPoint presentation, "Engaging our Neighbors" here.

View Beth Sanders' PowerPoint, "Navigating the Systems of Community", here.

November 18, 2014

IAP2 Certification - The Core Competencies

In the IAP2 November Learning Webinar, task force members Wendy Green-Lowe (USA) and Brenda Pichette (Canada) presented the draft and fielded questions and comments from webinar participants.

View the webinar here.

Download the PowerPoint presentation here.

October 21, 2014

Core Values Award Winners - Part 1

Belinda Boyd and Saori Yamamoto of the Vancouver Coastal Health Region and Jyll Smith of the Oregon Department of Transportation share their experiences and lessons learned - and give an idea as to why their projects were honoured at the 2014 IAP2 Core Values Awards.

View the webinar here.

Additional tools:

from Vancouver Coastal Health Authority:

VCH's PowerPoint deck

The CEAN (Community Engagement Advisory Network) terms of reference.

Advisory Committee Staff Workbook.

Patient and Public Advisors' Handbook.

from Oregon Department of Transportation

Willamette River Bridge PowerPoint Deck

Frequently Asked Questions

Read ODoT's blog comment policy here.

September 9, 2014

Innovative Engagement

Have you ever had to stretch your creativity in order to reach as broad a populace as possible in a P2 project? Mike Dahlstrom and Sean Galloway did. Mike, senior planner for Washington County, Oregon, had to reach a very culturally-diverse audience with the award-winning Aloha-Reedville Study and Livable Community Plan. Sean, manager of urban design for the City of London, Ontario, needed to get people fired-up about long-term planning goals in London, Ontario, and came up with ReThink London.

View the webinar here.

Download a .pdf of Mike's PowerPoint here.

And for more information about the Aloha-Reedville Study, please visit www.co.washington.or.us/alohareedville

To find out more about ReThink London, you can visit www.ReThinkLondon.ca and www.thelondonplan.ca.

If you're interested in investing in the BUILT game, it was created by Sojourn Theater in Portland, OR -- www.sojourntheater.org. Mike writes, "This version was $16,000 which included game pieces tailored to the community/effort, iterative development, a day of onsite training for staff and non-profit leaders, and ongoing support. It will continue to be used in leadership development far after the planning effort ended. Plus there are now trained facilitators in the Latino/Hispanic and Somali communities."

August 12, 2014

Back to Basics - Renovating the Old Town Hall

Jeanne Lawson of JLA Involvement leads a discussion on taking the "traditional" Town Hall format and turning it into something innovative and constructive, and not letting it degenerate into pitched verbal battles.

View the webinar here.

July 8, 2014

Using Visuals to Engage and Inform

John Blakinger of CivilSay discusses how he's used visuals to effect in his public participation projects -- particularly one that dealt with groundwater issues in his part of Oregon.

View the webinar here.

John's presentation can be found here.

June 10, 2014

Online Engagement Tools for Broad Public Participation

Dave Biggs of MetroQuest hosted this session, looking at some of the tools available for public engagement, helping to reach the broadest possible representation of people.

View the webinar here.

To review Dave's PowerPoint, click here.

Some other resources you may find useful are:

  • this blog post on the differences between crowdsourcing and survey tools;
  • a post on the psychology of online engagement;
  • a video of the APA 2014 conference session on Online Engagement.

Some live links were mentioned in the webinar: for those who wish to try them for themselves, they are:

May 13, 2014

Failing Forward

Ashley Good, president and CEO of Fail Forward, discusses ways of turning failures into learning experiences -- and how to change one's mindset about "failure".

Click here to view the webinar. 

April 8, 2014

Core Values Awards - 2

We welcome two more P2 practitioners who won awards at the 2013 IAP2 North American Conference:

  • John Lewis of IntelligentFutures, who won for OurWascana, a public visioning exercise for Wascana Centre in Regina, Saskatchewan, the Queen City's Crown Jewel; and
  • Tyrone Reitman of Healthy Democracy Oregon, for his group's Oregon Citizens' Initiative Review.

Click here to view the webinar.

March 11, 2014

Core Values Awards - 1

Presenters are from two of the projects honored at the 2013 Core Values Awards:

  • Tracy McCabe of the City of Calgary on "RouteAhead: The 30-year Strategic Plan for Calgary Transit" and
  • Corri Planck of the City of West Hollywood, for its 2013 Community Study

Watch the entire webinar here.

Feb. 11, 2014
  • Our Research - Your Toolkit: P2 Research in Canada
January 14, 2014
Retrospective & Hope

  • Billy Strean's slide deck can be viewed here.
December 10, 2013
Managing Meeting Disruptions & Conflict

  • Lewis Michaelson's PowerPoint deck can be viewed (.pdf) here.
November 12, 2013
Beyond Online Engagement & 140 Characters
  • Sharon Matthias, the "Pragmatic Provocateur", presented on her work with the Alberta Land Use Knowledge Network.
    • You can view her PowerPoint here and read her backgrounder here.
  • The presentation by Larry Schooler and Keith Reeves of the City of Austin, Texas, was derived from a longer presentation on the topic of "Synchronous Technology" for Cyberweek 2013. Please click here to view it.

Dec. 10, 2013

Managing Meeting Disruptions and Conflict

Presented by Lewis Michaelson (Katz & Associates); moderated by Larry Schooler, President, IAP2 USA.

By their nature, public engagement processes can bring out people with strong views. How does one ensure that all voices are heard -- not just the loudest and most persistent ones? Lewis Michaelson has dealt with issues like environmental management and planning, issues which are almost guaranteed to inflame passions. This hour-plus-long interactive session offers some insights into making sure meetings accomplish what they're suppose to and don't get out of hand.

Click here to view the webinar.

Lewis Michaelson's PowerPoint deck can be viewed (.pdf) here.

Nov. 12, 2013

Beyond Online Engagement and 140 Characters

Due to technical difficulties, only a portion of the webinar was recorded. The portion that was recorded can be viewed here. (NB: You may receive a message on your screen saying the video cannot be displayed at this time. Don't despair: in the bottom right-hand corner, click "Open". This opens another window, where you'll get a message that Google Drive cannot scan for viruses. Click "download anyway", and you'll be able to watch it on Windows Media Player.)

October 8, 2013

Focus on Diversity

This October 2013 webinar, a group of P2 practitioners discussed addressing diversity issues in the practice. Presenters include:
- Francesca Patricolo (then of Voices Public Involvement) discussed youth and diversity; - Stephani Roy McCallum (formerly of Dialogue Partners), explained how P2 has to look at the good of all, not just representatives;
- Marian Sanchez *City of Austin, TX) talks about some of the issues involved in bringing Hispanic communities into the conversation;

- Carol Newman (CEO of the Alberta Students' Union) who helped develop strategies to involve students in the P2 processes

Watch the presentation here.

October 8, 2013
May 14, 2013
Jan 22, 2013
Feb 12, 2013
March 12 2013
April  9 2013

Nov 26, 2012

Sept 18, 2012

May 8, 2012

Mar 6, 2012

January 2012

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