Apply by: August 30

The Member Experience and Administrative Coordinator is an integral part of the IAP2 Canada team both at the board level and with members across Canada.

Reporting to the Executive Director, this role is a home-based position working remotely part time (25-30 hours per week).

Responsibilities and how you will contribute:

General Administration:

• Manage the email inbox, responding or forwarding them to the appropriate parties - ensure timely responses and coordinate with other team members as necessary
• Coordinate membership processes, including new members and renewals, invoicing and aging receivables, membership database updates, and other related functions
• Update the monthly membership reporting documents for the board and Chapters, ensuring accurate and up to date information
• Administer the career center and related invoicing
• Attend and support staff meetings and other meetings as required
• Support and maintain various software systems, including Google Suite, Basecamp, Zoom, Wild Apricot, and other systems that are relevant and introduced
• Streamline processes, systems, and virtual file storage
• Assist in investigating benefit programs for employees
• Support other staff members as needed and where time permits

Accounting/Bookkeeping Support:

• Provide support for accounting and bookkeeping tasks, including invoicing, aging receivables and refunds/credit in collaboration with a third-party bookkeeping firm and the Executive Director
• Assist with visa reconciliation

Governance and Executive Leadership Support:

• Provide support to the Executive Director, including minute-taking and calendar coordination for board and committee meetings
• Assist and support the upcoming policy and procedure review

Committees, Programs, and Events:

• Assist with content creation and review for e-blasts, newsletters, event descriptions, social media and website updates
• Provide support to all Communities of Practice (CoPs)
• Provide support to various board and operational committees
• Perform general clerical tasks including scheduling meetings and capturing notes
• Support the coordination of the North American Conference

Please note that this job description outlines the general responsibilities and expectations of the Member Experience and Administrative Coordinator and may be subject to change based on organizational needs.

Email resumes to info@iap2canada.ca by August 30 with the subject line "YOUR NAME Application for Member Experience and Administrative Coordinator".