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Emotion, Outrage & Public Participation
Start
04 Jun 2012
End
05 Jun 2012
Location
Vancouver, BC
After taking this course, participants will:
Understand and learn how to identify outrage and its causes in public participation situations
Have an increased awareness of how outrage hinders public participation programs, and how to plan its management
Understand the principles, approaches, and strategies for dealing with emotions and outrage in public participation
Practice applying the principles, strategies and approaches and prepare for upcoming challenges
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